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Yuma

Automated analysis and response for support tickets.

Rank:

0 /
857
Customer service chatbot
Automated support
Yuma provides a customer service chatbot designed to assist Shopify e-commerce sites by alleviating the workload of the customer support team. This tool enhances agent productivity, lowers customer support costs, and boosts customer satisfaction.
Screenshot of the homepage of yuma.ai

👍 Advantages

  • Quick and accurate analysis
  • Personalized responses and suggestions
  • Automates repetitive tasks

👎 Disadvantages

  • Potential for impersonal responses
  • Limited customization options

💰 Plans and pricing

  • Free trial
  • $199 per month
  • $395 per month
  • $595 per month

Open Source: 

No

🎞️ Video

Use cases

  • Analyze support tickets
  • Provide personalized responses
  • Automate repetitive tasks

Target audience

  • Customer service representatives
  • Help desk administrators
  • Shopify store owners

Compatibility

Seamlessly integrates into various platforms for personalized and accurate support tickets.

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