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Cardina

Take control of customers computer to provide support

Rank:

0 /

1,391

Customer support

Screen sharing

Cardina is an AI tool that helps businesses provide efficient customer service by offering features like guiding users, screen sharing, automated responses, and tracking customer inquiries, while also allowing for text summarization and text classification.

Screenshot of the homepage of cardina.com

Advantages

Calling feature for contacting visitors
Smart and secure screen sharing
Automation for tickets and customer inquiries

Disadvantages

Doesn’t allow giving heads-up
Expensive compared to others
Text classification not always accurate

Plans and pricing

Free 14-day trial
$69 per user per month
Add-on: 10,000 sessions for $89

Open Source:

No

Most suitable professions

Customer Support

Use cases

Customer support with screen sharing
Take control of the customer screen
Draw to the customer screen
Record sessions

Target audience

Customer service representatives
Support teams
Offshore teams

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Kris
Last updated: December 28, 2023

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