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Forethought

Customer support chatbot and assistant

Rank:

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1,391
Customer support chatbot
Customer support assistant
An AI tool for customer support. Forethought’s tools, including Assist and Solve, effectively reduce support tickets and handling time, while their team’s responsiveness and customization options make them stand out from competitors.
Go to Forethought
Screenshot of the homepage of forethought.ai

AI tool Advantages icon Advantages

  • Assist reduces support tickets
  • Forethought team customizes tools
  • AI workflows in multiple languages

AI tool disadvantages icon Disadvantages

  • Implementation took longer than expected
  • Less than adequate prediction of client’s needs
  • Data to prove efficacy is slow to materialize

Plans and pricing icon Plans and pricing

  • Ask for pricing

Open Source: 

Yes

Most suitable professions

,

YouTube video Video

Use cases

  • Customer support assistant
  • Small businesses
  • Medium businesses

Performance

Improves ticket handling time and ratio while providing customizable tools and responsive team.

Target audience

  • Customer support teams
  • Companies expanding into international markets
Go to Forethought

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  • Last updated: December 28, 2023
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