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Lace AI Pro

AI call center automation for enhanced efficiency

Rank:

0 /
1,430
Call analysis
Agent coaching
Lace.ai is an AI-powered conversational intelligence tool designed for call centers, specifically in the home services industry (such as HVAC and plumbing). It analyzes phone calls to deliver actionable insights, helping you increase booking rates, improve customer service representative (CSR) performance, and ultimately boost revenue—all without additional investment.
Go to Lace AI Pro
Screenshot of the homepage of www.lace.ai

AI tool Advantages icon Advantages

  • Quickly analyzes all calls for insights.
  • Highlights trends and issues for better decisions.
  • Offers targeted feedback to improve staff.

AI tool disadvantages icon Disadvantages

  • Mainly for home services, not all industries.
  • Needs integration with your current systems.
  • May miss subtle, human context in calls.

Plans and pricing icon Plans and pricing

  • Ask for pricing

Open Source: 

No

Most suitable professions

Use cases

  • Automate call reviews daily
  • Coach team with AI insights
  • Optimize customer booking process
  • Analyze customer feedback instantly

Target audience

  • Audiologist
  • speech-language pathologist
  • hearing aid dispenser
  • rehabilitation counselor
  • educational
Go to Lace AI Pro

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  • Last updated: June 11, 2025
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