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Lexalytics

Emotion and sentiment analysis

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Text Analysis
Emotion analysis
Lexalytics is a reliable and powerful platform for text analysis that offers customizable functions in multiple languages and is compatible with Microsoft Excel, making it an ideal option for analyzing customer and employee feedback or mining and analyzing tweets, reviews, and comments.
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AI tool Advantages icon Advantages

  • Identifies over 100 languages
  • Provides sentiment analysis
  • Customizable functions

AI tool disadvantages icon Disadvantages

  • Expensive for small to medium businesses

Plans and pricing icon Plans and pricing

  • Free
  • $999 per month

Open Source

Yes

Most suitable professions

YouTube video Video

Use cases

  • Social listening
  • Survey analysis
  • Customer feedback analysis
  • Identifying customer sentiment and behavior

Performance

Overall, Lexalytics has a good reputation for performance and accuracy. It uses advanced NLP techniques and machine learning algorithms to provide insights into customer sentiment and behavior. However, some users have reported issues with accuracy when analyzing certain types of text data.

Target audience

  • Businesses that need to analyze large volumes of text data
  • Businesses that want to understand customer sentiment and behavior
  • Businesses that want to identify trends and make data-driven decisions

Compatibility

Lexalytics is compatible with a variety of platforms, including Microsoft Excel, Salesforce, and Tableau. It also has APIs for custom integrations and can be used with other popular text analysis tools like Python and R.

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