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Jotform AI Agents

AI customer support agents

Rank:

0 /
1,765
Customer support
Lead generation
Jotform AI Agents let you deploy AI-powered virtual agents that handle customer interactions across phone calls, chatbots, WhatsApp, SMS, email, and more. You can build agents without code using 7000+ templates, train them on your knowledge base, and escalate to humans when needed through a mobile app.
Screenshot of the homepage of www.jotform.com

AI tool Advantages icon Advantages

  • Supports phone, chat, WhatsApp, SMS, email
  • Ready-made templates for different industries
  • No hidden fees

AI tool disadvantages icon Disadvantages

  • Free tier limited to 100 conversations per month
  • Advanced customization may require learning

Plans and pricing icon Plans and pricing

  • Free
  • $39 per month
  • $49 per month
  • $129 per month

Open Source

No

Most suitable professions

Use cases

  • Automating customer support responses 24/7
  • Qualifying and capturing leads through conversational AI
  • Handling appointment scheduling via chat or phone
  • Providing multilingual customer service

Target audience

  • Small and medium businesses
  • Customer support teams
  • Sales teams
  • Nonprofits and educational institutions
  • E-commerce businesses

HDRobots review of the AI tool HDRobots review

Jotform AI Agents extends the well-known form builder platform into conversational AI territory. Rather than static forms, you can now deploy AI agents that interact with customers through natural language across multiple channels — phone calls with voice AI, chatbots on your website, WhatsApp, Messenger, Instagram, SMS, and email.

The platform offers over 7000 agent templates covering common scenarios like hiring, customer support, feedback collection, and sales qualification. Each agent can be trained on your own knowledge base (up to 10 million characters on the free tier) and supports multilingual interactions. When the AI reaches its limits, it can escalate to a human operator through Jotform’s mobile app.

Pricing is transparent: the free Starter plan includes 5 agents and 100 monthly conversations. Paid plans range from $39 to $129/month, scaling the number of agents (up to 100) and conversations (up to 10,000). All tiers include integrations, AI features, and unlimited users — no per-seat charges. Nonprofits get a 50% discount on paid plans.

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