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Dovetail

AI organizes research to reveal customer insights

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Customer insights
AI feedback analysis
Dovetail is an AI tool that helps you gather and analyze customer data from interviews and feedback. It automatically transcribes and highlights key moments, making it easier for you to make informed decisions. Designed for researchers and product managers, it simplifies data analysis and saves you time and effort.
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Screenshot of the homepage of dovetail.com

AI tool Advantages icon Advantages

  • Boosts data analysis efficiency
  • Saves users time weekly
  • Automatically transcribes multiple languages

AI tool disadvantages icon Disadvantages

  • AI summaries may lack accuracy
  • Complex tagging increases user effort
  • Search functionality can confuse users

Plans and pricing icon Plans and pricing

  • Free
  • $39 per user per month

Open Source: 

No

Most suitable professions

,

YouTube video Video

Use cases

  • Transcribe multilingual customer interviews
  • Identify key moments in calls
  • Cluster customer feedback by theme
  • Collaborate on research analysis

Target audience

  • Product managers
  • User researchers
  • Market researchers
  • Customer success managers
  • Business analysts
Go to Dovetail

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  • Last updated: July 27, 2025
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